Helpdesk and remote support
Not every problem requires an on-site visit. In many cases, remote support restores work faster and reduces downtime.
Example requests
- no access to e-mail
- software errors
- printer not working
- file sharing
How does it work?
After a brief assessment, we determine the most convenient connection method and scope of support. Many issues can be resolved in a single session.
- system and application issues
- configuration of e-mail, printers and file access
- help for users with everyday issues
- fast action without waiting for travel
The scope is adapted to the specific environment and scale of requirements.
The scope is adapted to the specific environment and scale of requirements.
The scope is adapted to the specific environment and scale of requirements.
The scope is adapted to the specific environment and scale of requirements.
Pay for remote IT support
This payment is used to settle a remote IT support service agreed with us in advance — diagnostics, configuration, troubleshooting or other work performed remotely.
The form below is only for paying for a service agreed in advance. Please do not make a payment before the price has been confirmed.
Remote IT support
The exact scope depends on the individual request. It may include operating system and software problems, e-mail, printers, networks, file access, workstation configuration, security or other issues that can be resolved remotely.
- the amount is based on prior arrangements with the customer
- the same type of repair or service may have a different price depending on the scope of work
- payment is processed securely by PayU
- after PayU confirms the payment, you will receive an e-mail confirmation